Boho Casino Rules and Regulations in Canada

By accessing or using any service offered through Boho Casino, you enter into a binding agreement with the platform. These general terms establish the legal framework for your relationship with the platform and apply to all registered users in Canada.

User Agreement

Registration and continued use of the platform constitutes full acceptance of these terms. If you do not agree with any provision contained herein, you must discontinue use of the platform immediately. Boho Casino reserves the right to update, amend, or replace these terms at any time. Continued use of the platform following such changes confirms your acceptance of the revised terms. Users are responsible for reviewing this document periodically.

Eligibility Requirements

To register and use services on the platform, you must meet the following conditions:

• Be at least 19 years of age (or the legal gambling age in your province or territory)
• Be a resident of a jurisdiction where online gambling is legally permitted
• Not be listed on any self-exclusion registry applicable in your province
• Have the legal capacity to enter into binding agreements
• Maintain only one registered account on the platform

Platform Use

All services on the platform are intended for personal, non-commercial use only. You agree not to:

• Use automated software, bots, or scripts to interact with the platform
• Exploit technical vulnerabilities or errors in the system
• Engage in any activity that disrupts the normal operation of the platform
• Attempt to access other users’ accounts or personal data

Content and Intellectual Property

All content published on the platform, including graphics, text, software, and game assets, is protected under applicable intellectual property laws. Reproduction, distribution, or modification of any platform content without prior written authorization is strictly prohibited.

Liability

Boho Casino does not accept liability for service interruptions caused by factors beyond its reasonable control, including technical failures, network outages, or regulatory actions. The platform’s liability in any circumstance is limited to the amount deposited into your account and is subject to the conditions outlined in these terms.

All betting activity on the Boho Casino platform is subject to the following rules. These regulations are designed to ensure fair play, transparency, and compliance with applicable legal standards in Canada.

Eligibility for Placing Bets

To place a bet on the platform, you must:

• Hold a verified and active account in good standing
• Have sufficient funds in your account balance
• Be located in a jurisdiction where the relevant betting activity is legally permitted
• Not be subject to any active account restrictions or self-exclusion orders

Bet Acceptance

All bets are subject to acceptance by the platform. Boho Casino reserves the right to refuse or limit any bet at its sole discretion, without being required to provide a reason. A bet is considered accepted only after the platform has issued written confirmation, typically delivered through the account interface. Bets placed in error due to technical faults may be voided.

Betting Limits

Minimum and maximum bet amounts vary by game type, event, and account tier. Current applicable limits are displayed within the relevant game or betting section at the time of placing a bet. The platform reserves the right to adjust these limits at any time and without prior notice.

Calculation of Winnings

• Winnings are calculated based on the odds or payout rates applicable at the time the bet was accepted
• In the case of an error in published odds or payout rates, Boho Casino reserves the right to void affected bets and return stakes
• Bonuses and promotional credits are subject to separate wagering conditions outlined in the applicable bonus terms

Betting Restrictions

Certain bet types, events, or markets may be restricted or unavailable in specific Canadian provinces or territories based on local regulatory requirements. Restrictions may also apply based on account activity, risk assessments, or compliance requirements.

Cancellation Policy

Once a bet has been accepted and confirmed, it cannot be cancelled or modified by the user. In exceptional circumstances, such as the cancellation of an event or a verified technical error, the platform may void affected bets and return the original stake to the user’s account.

All deposits and withdrawals on the Boho Casino platform are processed in accordance with applicable financial regulations and internal compliance procedures. The following rules apply to all payment activity on the platform.

Account Funding

• Deposits may only be made using payment methods registered in your own name
• Third-party deposits are not permitted under any circumstances
• All funds deposited must originate from a legitimate and verifiable source
• The platform reserves the right to request proof of payment source at any time

Available Payment Methods

Boho Casino supports a range of deposit and withdrawal options commonly available to Canadian users, including but not limited to:

Specific limits and fees, where applicable, are displayed within the cashier section of your account at the time of the transaction. All amounts are processed in the currency designated in your account settings.

Processing Timeframes

Deposits are generally credited to your account within minutes of confirmation by the payment provider. Withdrawal requests are processed within 24 to 48 hours of submission, subject to successful completion of verification requirements. Final receipt of funds depends on the processing timelines of the respective financial institution or payment provider.

Identity Verification (KYC)

In accordance with Canadian regulatory standards and internal anti-money laundering obligations, all users are required to complete identity verification before withdrawals can be processed. Required documentation may include:

• Government-issued photo identification (passport, driver’s licence, or provincial ID)
• Proof of residential address dated within the last three months
• Proof of payment method ownership (e.g., bank statement or card image)

Failure to provide satisfactory documentation within the requested timeframe may result in delays or restrictions on withdrawal processing.

Transaction Restrictions

The platform reserves the right to decline, delay, or reverse any transaction where:

• Fraudulent or unauthorized activity is suspected
• Verification requirements have not been met
• The transaction conflicts with applicable legal or regulatory obligations

Cancellation of Transactions

Deposit transactions cannot be cancelled once submitted. Withdrawal requests that have not yet been processed may be cancelled through the cashier section of your account. Once a withdrawal has been approved and dispatched, it cannot be recalled.

Boho Casino is committed to promoting a safe and controlled gambling environment for all users in Canada. The platform provides a range of tools and resources designed to support responsible participation and help users maintain awareness of their gambling behaviour.

Available Player Tools

Registered users have access to the following controls directly through their account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount deposited into your account
• Loss Limits: Restrict the maximum amount you are permitted to lose within a defined period
• Session Time Limits: Establish maximum session durations to help manage time spent on the platform
• Reality Checks: Receive periodic notifications during active sessions to inform you of elapsed time and activity
• Self-Exclusion: Request temporary or permanent exclusion from the platform at any time
• Account Cooling-Off: Apply a short-term break from your account without permanent closure

Requests to increase existing limits are subject to a mandatory waiting period before taking effect. Requests to decrease limits are applied immediately.

Self-Assessment

Users are encouraged to periodically assess their gambling habits. The platform provides access to self-assessment tools that help identify patterns associated with problem gambling. These tools are available within the responsible gambling section of the account dashboard.

External Support Resources

If you or someone you know is experiencing difficulties related to gambling, the following organizations provide confidential support in Canada:

• Connex Ontario: 1-866-531-2600
• Problem Gambling Helpline (Canada): 1-800-463-1554
• Gamblers Anonymous Canada: www.gamblersanonymous.org
• Responsible Gambling Council: www.responsiblegambling.org
• Centre for Addiction and Mental Health (CAMH): www.camh.ca

Boho Casino does not permit gambling by individuals under the legal age, and any account found to be registered by or accessible to a minor will be closed immediately.

Boho Casino maintains a strict anti-money laundering (AML) framework in compliance with applicable Canadian financial regulations, including obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. All users are required to cooperate fully with the platform’s compliance procedures.

Legal Obligations

The platform is legally required to:

• Verify the identity of all users prior to processing withdrawals
• Monitor transactions for indicators of money laundering or terrorist financing
• Report suspicious activity to relevant authorities where required by law
• Maintain records of transactions and identity documentation for defined retention periods

Know Your Customer (KYC) Procedures

As part of the registration and account management process, Boho Casino collects and verifies the following user information:

• Full legal name
• Date of birth
• Residential address
• Government-issued identification
• Source of funds, where applicable

Verification may be requested at any stage of the account lifecycle, including at the time of registration, prior to withdrawal, or during routine compliance reviews.

Transaction Monitoring

All financial activity on the platform is subject to automated and manual monitoring. The platform applies risk-based assessments to identify transactions or behavioural patterns that may indicate financial crime, including:

• Unusually large or frequent deposits or withdrawals
• Rapid cycling of funds without corresponding betting activity
• Inconsistencies between declared income and transaction volumes
• Use of multiple payment methods without clear justification

Consequences of Non-Compliance

Users who fail to comply with AML and KYC requirements, or whose accounts are associated with suspicious activity, may be subject to:

• Temporary or permanent account suspension
• Freezing of account funds pending investigation
• Reporting of relevant information to regulatory or law enforcement authorities
• Permanent account closure without prior notice

The platform will not be liable for any losses incurred as a result of compliance actions taken in accordance with legal obligations.

Boho Casino is committed to protecting the personal data of all users in Canada. The collection, use, and storage of personal information is conducted in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws.

Data Collected

The platform collects the following categories of personal data:

• Account Information: Full name, date of birth, email address, username, and password
• Contact Details: Residential address and phone number
• Financial Information: Payment method details, transaction history, and account balances
• Identity Documents: Government-issued identification and proof of address submitted for verification
• Technical Data: IP address, device type, browser type, and session data
• Behavioural Data: Betting history, game activity, and interaction with platform features

How Your Data Is Used

Personal data is collected and processed for the following purposes:

• Account creation, management, and verification
• Processing deposits, withdrawals, and bonuses
• Compliance with legal and regulatory obligations, including AML and KYC requirements
• Detection and prevention of fraud and unauthorized access
• Communication regarding account activity, promotions, and platform updates (where consented)
• Improvement of platform services and user experience

Data Sharing

Personal data is not sold to third parties. Data may be shared with:

• Payment service providers and financial institutions involved in transaction processing
• Identity verification and fraud prevention service providers
• Regulatory authorities and law enforcement, where required by law
• Third-party service providers operating under strict data processing agreements

Your Rights

As a user in Canada, you hold the following rights in relation to your personal data:

• Right of Access: Request a copy of the personal data held about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Withdraw Consent: Withdraw consent for non-essential data processing at any time
• Right to Deletion: Request deletion of personal data, subject to legal retention obligations
• Right to Complain: Lodge a complaint with the Office of the Privacy Commissioner of Canada

Requests related to personal data may be submitted through the platform’s designated privacy contact channel.

Boho Casino applies a comprehensive set of technical and organizational security measures to protect the platform, user accounts, and all financial transactions. These measures are continuously reviewed and updated to address evolving security requirements.

Data Encryption

All data transmitted between users and the platform is protected using Transport Layer Security (TLS) encryption. Sensitive information, including payment details and identity documents, is stored using industry-standard encryption protocols. Encryption is applied at rest and in transit across all platform environments.

Account Security

Users are encouraged to implement the following practices to protect their accounts:

• Use a unique, complex password that is not shared with other services
• Enable two-factor authentication (2FA) where available
• Avoid accessing your account on shared or public devices
• Log out of your account at the end of each session
• Report any unauthorized access or suspicious activity to support immediately

Two-Factor Authentication

Boho Casino supports two-factor authentication as an additional layer of account security. When enabled, access to your account requires both your password and a time-sensitive verification code delivered via a registered device or authentication application.

Activity Monitoring

The platform operates continuous monitoring systems designed to detect and respond to:

• Unauthorized login attempts and suspicious access patterns
• Anomalous transaction activity
• Potential account compromise or identity misuse
• Technical vulnerabilities and system intrusions

Suspicious activity triggers automated alerts and, where necessary, temporary account restrictions pending review by the security team.

Organizational Measures

Access to user data within the platform is restricted on a need-to-know basis. Staff with access to sensitive information are subject to confidentiality obligations and undergo regular training on data protection and security procedures. Third-party service providers are held to equivalent security standards through contractual obligations.