Boho Casino KYC & AML Policy

This page outlines the Know Your Customer (KYC) and Anti-Money Laundering (AML) policies governing the Boho Casino platform. These protocols are designed to uphold platform integrity, protect account holders, and ensure full compliance with applicable Canadian regulatory requirements. All users are expected to familiarise themselves with these obligations before engaging with the platform.

Boho Casino enforces rigorous KYC and AML procedures to verify user identities, prevent fraudulent activity, and eliminate the risk of financial crimes on the platform. These procedures uphold the following standards:

• Maintenance of a fair play environment for all registered users;
• Protection of the platform’s financial ecosystem against illicit activity;
• Full transparency in transaction monitoring and reporting obligations;
• Compliance with Canadian anti-money laundering legislation and counter-terrorism financing (CTF) regulations;
• Safeguarding of personal data in accordance with applicable privacy laws.

Every new player registered on the Boho Casino platform is required to complete a mandatory identity verification process before accessing full account functionality. The following documentation must be submitted to satisfy ID verification requirements:

• A valid, government-issued photo ID, such as a passport, provincial driver’s licence, or national identity card;
• Proof of residency, such as a recent utility bill, bank statement, or official correspondence dated within the last 90 days;
• Verification of all payment methods used for deposits and withdrawals, including copies of relevant cards or financial account statements;
• Additional documentation may be requested at the discretion of the compliance team if account activity warrants further review.

Boho Casino applies a comprehensive set of security measures to actively detect, assess, and report suspicious activity across all user accounts. The following actions form the core of the platform’s AML framework:

• Continuous monitoring of betting activity to identify unusual patterns or irregularities;
• Deployment of automated systems designed to flag suspicious transactions for review;
• Manual auditing of high-value transfers or transactions that fall outside standard behavioural profiles;
• Cross-referencing of user data against international sanctions lists and politically exposed persons (PEP) databases;
• Reporting of confirmed suspicious findings to the appropriate Canadian regulatory authorities;
• Periodic review of internal compliance procedures to align with updated regulatory requirements;
• Restriction or suspension of account access pending the outcome of any active AML investigation.

All Boho Casino users are required to comply with the platform’s conduct standards as a condition of account registration and continued access. The following activities are strictly prohibited:

• Creation of multiple accounts under the same identity or across different identities;
• Submission of forged, altered, or stolen identity documents during the verification process;
• Any attempt to introduce, transfer, or conceal funds derived from illegal or unverified sources;
• Exploitation of platform vulnerabilities or technical gaps to manipulate transaction records;
• Sharing account credentials or granting third-party access to a registered account;
• Use of the platform to facilitate transactions on behalf of undisclosed third parties;
• Any action intended to obstruct or circumvent the platform’s compliance procedures.

Any confirmed breach of Boho Casino’s AML or KYC policies will result in immediate disciplinary action, applied in accordance with the severity of the violation. Penalties may include temporary or permanent account deactivation, the freezing or forfeiture of funds associated with suspicious or non-compliant behaviour, the voiding of active bets or accumulated winnings connected to the affected account, and the formal reporting of the account holder to Canadian regulatory or law enforcement authorities where legally required.

All registered users on the Boho Casino platform bear direct responsibility for the accuracy and currency of the information held on their accounts. Users must provide truthful personal data at the time of registration and update that information promptly if any details change. The identity verification process must be completed in a timely manner, and full cooperation is required when the compliance team requests supplementary documentation. Account holders are also responsible for maintaining the security of their login credentials and for notifying the platform immediately upon detecting any suspicious activity related to their accounts. Failure to meet these obligations may result in restricted account access pending compliance review.

Boho Casino is committed to operating with full transparency and to upholding the principles of fair play across all platform activities. The AML and KYC measures in place are designed to protect the broader user community and to sustain a secure, equitable environment for all participants. The following principles guide the platform’s approach to compliance and user safety:

• Adherence to internationally recognised KYC and AML standards, including those mandated under Canadian federal legislation;
• Responsible handling and protection of all personal data submitted by users during the verification process;
• Proactive auditing of transactions to detect and address irregularities before they escalate;
• Equal application of compliance procedures across all accounts, regardless of wagering volume or account status;
• Ongoing staff training and system updates to maintain alignment with evolving regulatory requirements;
• Open communication with users regarding the purpose and scope of any verification request;
• Commitment to responsible gaming practices as an integral component of platform integrity.